Surfshark Review
Community-sourced VPN review based on real Reddit & Twitter discussions
Surfshark comes up a lot as a good-value VPN that’s easy to live with day to day. People like that it’s usually cheaper than the big-name alternatives, works well for streaming (Netflix, Hulu, YouTube...
What the Community Says
Surfshark comes up a lot as a good-value VPN that’s easy to live with day to day. People like that it’s usually cheaper than the big-name alternatives, works well for streaming (Netflix, Hulu, YouTube TV), and lets you use it on unlimited devices, which is great for families or lots of gadgets. When it’s behaving, it feels fast and stable enough for regular browsing, streaming, and even torrenting with features like a kill switch.
The biggest complaints are about trust and reliability: some folks don’t love the company connections/ownership and get a “big VPN brand” vibe that makes them uneasy about privacy. Streaming can also be hit-or-miss depending on the service and region (some platforms detect and block it), and a few people run into frustrating account or billing issues like renewals not matching what they expected. Support and refunds can feel slow or rigid when something goes wrong, which is a pain if you need quick fixes.
Strengths
- Unlimited devices
- Good value for the price
- Works well with popular streaming services
- Generally fast speeds
- Useful safety features like a kill switch
Weaknesses
- Billing and renewal issues
- Support can be slow or unhelpful
- Some streaming apps still detect/block it
- Trust concerns about company ownership/jurisdiction
- Occasional location/IP accuracy complaints
Summary generated 1 week ago from 413 community mentions
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Reviews about "Speed Performance"
15 reviews"I’ve had the best luck with Surfshark. Solid speeds and easy to use."
"Imo nord is way behind in speeds and connection with surfshark it just works very well I just got surfshark a week ago I still have 6 months left with nord so I'm fully committed to surfshark I've done speedtest from both and surfshark is w..."
"...nord don’t fully support it) - I’m getting around 750Mb/s on most ‘Speedtest’ sites through Surfshark VPN on a 1Gbps FTTP connection I was astounded by that result and I’m seeing that consistently and without much variation betwee..."
"I had it for several years. Switched to Surfshark when renewal came up because I was dissatisfied with speeds and reliability, especially in the final year of my term. I have been more than satisfied after switching. TL;DR: I cannot recomm..."
"...his sounds really complicated, just be aware you more or less get what you pay for. I currently use SurfShark and they are fine for my purposes, they may or may not be suitable for your requirements. Keep in mind Cloudflare compiles a cons..."
"That is your opinion. As a customer of Nord, Express, and SurfShark, I would put Nord a fair bit back of Express in the number two position, almost on par with SurfShark. Nord is going down real quick, which is very evident by the bad revie..."
"...l media reviews on the top VPN services. They are always number 4 in line behind Express, Nord, and SurfShark in the ratings. They are not known for their speed."
"I’ve used PIA for years with no complaints. Though I sometimes found it slow at times. I’ve heard Surfshark is fast, and they had a better deal than PIA. I switched this year. So far, I can’t tell the difference, and I like the PIA interfac..."
"+1 Switched to proton after its free version outperformed surfshark/nord/express/PIA paid versions (I had access to all). 11 months in and still the right choice. I still try the others from time to time to check in"
"So you came here to rant, I get it. I have used them off and on about 5-6 years. They can be spotty, and near canned responses, I tried to help them once. But they ignored my offer for help. I have had issues with their AV when pa..."
"I just signed up for a vpn with surfshark. For as much good things that I heard of this VPN, it really reduces the internet speeds by like almost 30%. I within the 30 day window so I may just ask for a refund. If so, I may try NordVPN."
"Surfshark VPN i don't recomend. The service is slow and soon or later you will be disapointed."
"No matter what I did I could not get SS from cutting my MBPS down by like 70%. Tried support a few times and showed them one device that was firing at about 500mbps and with SS on it wouldn't get above 70. Customer service was a bot asking ..."
"Stay away from Surfshark VPN for your safety. The conncetion is bad/slow, they over charge you services/renewals without your permition and the helpdesk are bad and more sad they are liars. Hope it helps to clarify."
" I'm fed up with Surfshark too. I used Perfect Privacy for years, which was more expensive but so, so, so much better. Then I tried Surfshark. It's often slow, and WireGuard doesn't work at all anymore. Surfshark's support is absolutely ..."