Surfshark Review

"Surfshark is the worst. Go with Nord, Express, or Proton"

"Horrible support! Don't buy SurfShark VPN. Pretty much as the title says: **My experience with Surfshark support has been nothing but painful. They respond like bots, ignore clearly provided information, and in the end just say whatever gets them out of the conversation.** I’ve been dealing with an issue where my WireGuard connection to **public Surfshark servers** is stable, but my **dedicated IP** resets daily, forcing me to generate a new private key every time. I had multiple chats with support where they confirmed my setup was correct and acknowledged that the issue was on Surfshar..."

"Stay away from Surfshark VPN for your safety. The conncetion is bad/slow, they over charge you services/renewals without your permition and the helpdesk are bad and more sad they are liars. Hope it helps to clarify."

"I can add: 7- Split tunneling was totally bugged for me when i reboot (with auto connect), i had to disconnect and reconnect for it to work. (everything was automaticatly set tu use VPN, and ignore the bypasser) \[on windows 11\] 8- Surfshark split tunelling Hijack your DNS, even in apps that are not tunneled throught the VPN. My whole system dns was changed to "weird dns server", which did not even redirected [google.com](http://google.com) to a google IP address. (so i could not acces google ... ). I had to disconnect VPN to get ma DNS back. And each time i reconnected the VPN, the..."

"My HBO max didn't work when using surf shark, their "support" didn't give a fuck about that even tho they market it as a tool to avoid localization and to be able to consume content from all regions. And it's unnecessary complicated to unsubscribe. Wery scamy. Avoid surf shark at all cost"

"SurfShark is so shit. Everyday I regret buying this god forsaken VPN. Not once have I ever had a VPN that blocks torrenting until this piece of shit SS. Thats like function #1 of why people get VPNs. Definitely switching over to Proton."

"These 4 are the only VPNs worth spending your time and money on when it comes to privacy. Everything else - looking at you Nord, PIA and SurfShark - is a complete and utter waste of time."

" I'm fed up with Surfshark too. I used Perfect Privacy for years, which was more expensive but so, so, so much better. Then I tried Surfshark. It's often slow, and WireGuard doesn't work at all anymore. Surfshark's support is absolutely terrible. I'm completely sick of Surfshark. I'm fed up with Surfshark too. I used Perfect Privacy for years, which was more expensive but so, so, so much better. Then I tried Surfshark. It's often slow, and WireGuard doesn't work at all anymore. Surfshark's support is absolutely terrible. I'm completely sick of Surfshark."

"Interesting post. We purchased and installed Surfshark during the Black Friday sale event in November (2025). We used it for 3 weeks during which time, our I.P. Address was leaked and we received a copyright infringement notice for content we downloaded while using the Surfshark VPN. Before that, I spent hours studying the settings and testing the VPN. (I am not new at using VPNs) I made sure the Kill Switch was activated. I made sure Surfshark was running at Start-up and checked it frequently to make sure it wasn't displaying our IP address. But still, we got nailed and now are at risk of los..."

"Do you know that r/surfshark don't support IPv6 and you can only stream with the selected services? If you are using IPv6 then you probably always had a leak and privacy breach when connected which no one warn you about. If you somehow discover that you are using IPv6 which is unlike to link it to your VPN usage, r/surfshark will provide a guide to disable it, but you would never know where, when and how your privacy has been compromised. Read every single word in their Terms of service, then you will probably decide to stay away from them. I wasted the cost of 2 year subscription. Don't fall ..."

"I’ve had Surfshark for many years and love it. U haven’t had any issues and the vpn is excellent"

"I’ve been trying to use @Surfshark for days and it’s impossible to connect. They sell a service they don't deliver, and now I can't even access my account. This is straight-up false advertising. Watch out! @SurfsharkHelp #Surfshark #VPN #ScamAlert https://t.co/KYDcZDPpyn"

"Hey @Surfshark @SurfsharkHelp, why do you advertise "Unlimited Devices" but block my account for setting up my home devices in Venezuela? Ticket 7257867: 2FA enabled, single residential IP, and you still refuse to unblock or refund. This is False Advertising!🚩 #Surfshark #VPN https://t.co/Q8oNPyDHon"

"So @incogni_com by @surfshark breached the contract then lied to my bank during the dispute. They never investigated my complaint and never provided me with any service. Stay away from those scammers"

"@surfshark I had the worst experience with these crooks I’d like to tell everyone to STAY AWAY I downloaded 2 of there apps on 01/16/25 and had much difficulty setting it up. As it turns out that after working with techs Holden Blackstone, Brandon Green, Magnolia Piers, and then Jeffrey Roberts I came to a very disappointing end. Brandon Green had told me that the app was not working properly, which wasn’t my fault. He told me to delete the app and then to reach him, which was impossible, to finalize our conversation. Well, when I got back in the reinstallment the app wanted more money f..."

"@incogni_com @surfshark You’re just scammers that steal customers money without providing any service. Your customer service provides vague answers without actually addressing anything. It’s well documented that you steal money and deny refunds. My bank is looking into it."

"Never use @incogni_com by @surfshark since their customer service is non-existent. They steal your money; refuse to refund them; do not provide any service and have the worst customer service ever"

"No to Nord-vpn and Surfshark. [relationship map](https://embed.kumu.io/9ced55e897e74fd807be51990b26b415?ref=blog.windscribe.com#vpn-company-relationships/nordvpn)"

"Here (fully sourced): https://embed.kumu.io/9ced55e897e74fd807be51990b26b415#vpn-company-relationships/surfshark An example of a source: https://www.pcmag.com/news/nordvpns-parent-company-is-merging-with-vpn-provider-surfshark See also: https://www.rtings.com/vpn/reviews/surfshark/vpn > Surfshark VPN is a poor choice for private browsing. The privacy policy states that the company collects personal data and can use it for analytics and marketing purposes.  The majority of VPNs are controlled by sketchy entities.  Mullvad, Proton, IVPN and maybe Nym (early days) are the only ones..."

"Surfshark and Mulvaad are great vpn options. I have been currently using Mulvaad in my windows pc, never got any issue in these 3 months."

"I bought Surfshark for 27 months for £33 after cashback a few days ago so it can be even cheaper per month"

"Best Monthly VPN to Use in 2026 Without Committing Long-Term? I only needed a VPN for a brief trip overseas recently and did not want to commit to a long subscription like most providers try to push. I spent some time reading free VPN Reddit posts and while options like Proton and Windscribe still seem fine, I wanted better speeds and more locations since I planned to stream shows and work remotely. That led me to look at paid plans that offer monthly billing instead of long commitments. I decided to try the monthly plan from Surfshark even though it costs more per month compared to their lo..."

"I've used Express, Nord, PIA and Surfshark. For me, I've stuck with Surfshark for the past 5 years and still going. I've never had an issue with any of the servers whenever I need to connect to it, and I stuck with it because you can have it on an unlimited amount of devices. Definitely interested in Mullvad the more I hear about it though."

"Я з норд впн мав проблеми з підключенням, а ось Surfshark літає просто"

"Surfshark VPN i don't recomend. The service is slow and soon or later you will be disapointed."

"SurfShark paid plan works for us. You could also consider the 30-day ‘At Sea’ trial with Starlink then return it all 😂"

"Surfshark. Inexpensive, works great and has a kill switch. Runs on Android, Windows and Linux. Don't know about the Apple universe."

"If you want to have your VPN bypass an addon that isn’t working due to the VPN, choose Surfshark. It allows you to exclude addons from its’ service. I have to use that feature for Stremio to work. I use it on my 3 shields and my iphones/ ipads and Macs."

"Surfshark, best VPN for IPTV. Has Android app."

"I am using Surfshark on all of my Firesticks that have IPTV. The good thing about Surfshark is that it has a feature called Route via VPN. If u choose this option, it will ask u to choose the app that will be using the VPN. This way u can choose your IPTV player, have the VPN on 24/7 but not affecting the rest of your apps."

"Surfshark. Buy 2 years for a great deal, unlimited devices. I'm on my 3rd year now."

"Surfshark VPN not recommend, the price offers are nice but the service is very poor."

"Surfshark VPN leaks my IP address after only a few hours of use, meaning I need to keep an eye on the time and disconnect/reconnect just to keep my home IP address safe. This...kind of defeats the point of the app. Please fix"

"I've used Surfshark and NordVPN. Both solve this issue but you typically need your own router connected that supports using a VPN service. I used Surfshark on a Unifi UCG-Fiber to play Nintendo Switch Online games like Brawl, which requires Peer to Peer. Worked fine once I got it setup."

"On my 5th year with Surfshark never had a problem with blocking. Although sometimes with YouTube it detects I'm using a proxy and won't play certain video's, but don't think it's down Surfshark. Also pricing is good."

"Agreed! I am also on a two year subscription with SurfShark, and the service sucks. Lesson learned, as I also am with ExpressVPN as well and that is working great thus far. Won’t be renewing at all with them once my term ends. I also believe the unlimited use of it for members on unlimited devices is causing too much congestion on their networks."

"Best for privacy: MullVad, CopVPN, ProtonVPN. Best for speed: Surfshark, Express, NordVPN."

"I went with Surfshark because it was cheap and the app didn’t confuse me. Worked fine on phone and laptop with zero effort."

"Surfshark has been great!"

"I used to get away with using free servers too, but Netflix caught on. I switched to Surfshark a couple months ago on a promo deal, and it’s been working great for UK and Japan libraries so far."

"Hi! I was there a few months ago and used Surfshark, and it worked great for me!"

"I used surfshark and it was painfully slow like , really really slow as hell, thanks I do really appreciate it but since I'm just new to VPNs I really don't know what these options are about 🥲🥲😭💔 I just wanna wask is express vpn or Nord are that good in china ?"

"I use Surfshark. Perfect for what I need. Paid £48 for 27 months."

"I’ve had the best luck with Surfshark. Solid speeds and easy to use."

"I like surfshark because it can do split tunneling on ios."

"Welp, I tried the other options. Mullvad was safe yes, but expensive and limited in function. Protonvpn wouldn't let me redeem the student discount and their support took a long time to reply by weeks. It only left me the option of the cheap and more versatile Surfshark. Plus, it has unlimited device uses. I appreciate the advice ya'll gave me but this was the best option for not wasting my time and not breaking the bank. Remember I am just a student."

"I have NordVPN and it works perfectly for me, I took advantage of Surfshark's Black Friday and I really have no complaints so far, I have it on my Windows 10 laptop and PC, an Apple TV, 2 Android TVs, 3 iPhones and 2 Samsungs so far without problems with any"

"But nord and surfshark work the best with streaming. Proton gets detected even by Netflix."

"It's basically a cat and mouse game where the streaming providers blocks the VPN providers IPs in a endless cycle. However, this thread was OP asking about VPN providers that doesnt sell personal data, Nord and Surfshark fails horribly there. I would suggest that you sail the 7 seas for media instead of using questionable VPN providers to change your location, it's worth the effort!"

"Surfshark works well for me"